As New York City allows full-scale indoor dining, it's clear that the magic ingredient was the unexpected thrill of seeing other people.
Pete Wells writes in the NYT, so many modern restaurant interiors are designed around their bars that we take their contribution for granted. All those shakers clattering and bar stools swiveling and bartenders reaching for a bottle or a rag; the customers sitting down and getting up again: Bars are perpetual motion machines that help turn the larger, slower gears in the dining room.
What people-watching tactics are you adding to your marketing and communications?
People watching is the magic ingredient for restaurants
